Every feature, end-to-end

Everything an optical store actually needs.

No six-vendor toolchain. No zapier glue. Every capability below is shipped, tested, and multi-tenant-safe — already running in production stores.

Retail floor

POS & checkout

Barcode scan, splits, EMI/BNPL, Rx attachment, draft & recall.

Native ESC/POS printing

One-tap silent printing to WebUSB, LAN (TCP) or Bluetooth thermal printers, with cash-drawer kick. PDF + email fallback via Resend.

Shifts · X/Z reports

Open/close shifts, cashier PIN switch, X/Z audits, float reconciliation.

Returns & exchanges

Partial returns, restocking fees, store credit issuance.

Quick-Create walk-ins

Inline patient registration at the till — capture name, phone, Rx in 5 seconds without leaving the sale.

Customer-facing retail storefront

White-label storefront

A public catalog at opticpos.com/<your-store>/products that your customers browse on your tablet — your logo, your branding, no OpticPOS chrome.

Configurable markup engine

Server-side wholesale × markup × rounding × GST. Default 2.5×, per-vendor and per-category overrides, plus per-product manual overrides for hero pieces.

Branding banner

Per-store logo, tagline, address, phone, and one-tap WhatsApp deep-link rendered above the catalog — feels like your storefront, not a SaaS template.

Enquiry inbox

Customers tap "Enquire" → captured in your CRM inbox with the product, customer phone, and any notes. Hand off to WhatsApp follow-up.

Clinical Rx

Patient records

History, Rx, preferences, consent ledger (DPDP-ready).

Prescription capture

Sphere · Cyl · Axis · Add · PD, multi-Rx timeline per patient.

Appointments

Slot picker, reminders, no-show flagging.

Lab job-card workflow

Booked → ordered → fitting → QC → ready → delivered, with 10-item QC checklist and auto-remake routing.

Doctor / optometrist workspace

A dedicated clinical view — today's appointments, draft exams, recent patients, "Start new exam" CTA. Zero POS / inventory noise.

Inventory & catalog

SKU master

Barcodes, variants, tax rates, HSN codes, vendor links.

Multi-store stock

Per-store levels, transfers, reserved quantities on drafts.

Multi-vendor catalog sync

Live feeds from Blueberry (Europe) and Wesee Optical (China) — automatic currency conversion (USD → INR), wholesale prices, stock, images. New vendor adapters added in days.

Vendor CDN cloaking (image proxy)

Every vendor image served through a tokenised /api/img-proxy — your customers never see cdn.blue-berry.eu or cloud.zeelooloptical.com in DevTools.

Vendor SKU masking

Raw vendor codes (`BLY-12345`) auto-rewritten with your store prefix (`MEU-12345`) so customers can't reverse-engineer your supply chain.

Catalog Studio (AI)

AI-powered background removal, AI-drafted product copy, and auto-tagging — applied across your whole catalog in one batch.

Barcode & QR labels

Built-in label sheet designer — print SKU barcodes or shelf-edge QR codes on standard A4 sheets.

Analytics

Dashboard

Customizable widgets, per-user layouts, goal tracking.

Product mix & heatmap

Top frames, slowest movers, hour-of-day revenue heat.

CAC & retention

First-purchase cost, repeat-visit curves, cohort drill-down.

Scheduled digests

Daily / weekly P&L summaries emailed via Resend on server-side cron.

Billing & multi-tenant ops

Razorpay subscriptions

Starter and Pro plans billed monthly via Razorpay. Plan limits (stores, users, AI credits) enforced server-side across every API.

Super-Admin console

Manage every tenant from one screen — change plans, suspend, audit, impersonate, view payment history.

Per-tenant isolation

Hard tenant boundary on every collection. Cross-tenant reads return 404 by design, never 403.

Security & compliance

2FA + idle lock

TOTP authenticator (Google Authenticator / Authy), auto-lock on inactivity, cashier PIN switch.

PWA + Remember Me

Installable PWA with 30-day Remember-Me sessions and 12-hour inactivity auto-logout for safe in-store use.

Backup / restore

JSON tenant dump, point-in-time restore.

Audit log + DPDP

Every action signed & replayable. Customer-export CSV ready.

Integrations & AI

Resend (transactional)

Receipts, review requests, digests, password resets.

AI Vision Profile

Reads a single customer photo and returns face shape, PD measurement, and frame-fit scoring — surface best-fit frames to your floor staff in seconds.

AI Catalog Studio

Bulk background removal, product copy drafting, auto-tagging, and the AI Blog editor for SEO articles your store ranks for.

Webhook outbox

Push order / appointment events to any of your systems.

WhatsApp CRM

AiSensy / Meta Cloud API integration — coming soon.

Still curious? Walk through every feature yourself — no sign-up, no friction.

Ready to transform your store?

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Join optical retailers across India who are modernizing their business with OpticPOS.